When everything works, it's great. But the way it's handling those times when it fails is unforgivable.
- Sometimes while using the GPS navigation, I've made a turn off the routed course (mostly on purpose). However, on several occasions the device continued to project my directions along the previous route because it had lost the GPS signal a while ago without notifying me.
- While on the road, I received an important email and replied to it right away. However, the other party never received my response, despite the fact that my Curve reported success. I was able to check the server logs, and confirm that the Blackberry had failed silently, and never actually sent my email.
- I recently wanted to add an email account to the phone, so I correctly entered my new email address, password, etc, into the device. It reported "configuration successful!". It's been two days and I have not received a single email on the device yet (despite dozens to the account). It's clearly not working, but it's not reporting the problem.
The consumer experience result? I don't trust the phone anymore. I've been using a third party email application that clearly verifies emails sent and received, and printing out driving directions again.
And looking for a new phone.
